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Spa Receptionist

at Stejarii Country Club
Position: Spa Receptionist
Company: Stejarii Country Club
Job offer availability: Expired
Contract Type:
  • Full-Time
Function: Spa Receptionist
Experience: Experience Required

Job Description

* Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services;
* Respond promptly to customer inquiries;
* Deal directly with customers either by telephone, electronically or face to face;
* Handle and resolve customer requests;
* Obtain and evaluate all relevant information to handle product and service inquiries;
* Provide pricing and delivery information;
* Process orders, forms, applications and requests;
* Organize workflow to meet customer timeframes;
* Direct requests and unresolved issues to the designated resource;
* Manage customers’ accounts;
* Keep records of customer interactions and transactions;
* Prepare and distribute customer activity reports;
* Maintain customer databases;
* Communicate and coordinate with internal departments;
* Follow up on customer interactions;
* Provide feedback on the efficiency of the customer service process.

Please attach to the application a recent photo!

Candidate Profile

* Minimum 1-2 years experience;
* Fluency in English;
* Customer service orientation;
* Communication skills - verbal and written;
* Listening skills;
* Problem analysis and problem-solving.

Extra Information

Stejarii Country Club is a five star sports & spa club who is offering high class services to premium clients.

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