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Spa Therapist & Spa Receptionist

at Crowne Plaza Bucharest Hotel
Position: Spa Therapist & Spa Receptionist
Company: Crowne Plaza Bucharest Hotel
Job offer availability: Expired
Contract Type:
  • Full-Time
Function: Spa Therapist & Spa Receptionist
Experience: Experience Required

Job Description

Job responsabilities for Spa Therapist:

  • Provide each guest with excellent guest service while performing massage and body treatments that best fit the guests needs;
  • Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members;
  • Understands the ingredients in products and can explain their benefits to guest;
  • Properly cares for equipment and product used throughout the spa facility;
  • Recommends and upsells services that fit the guests needs;
  • Possesses complete knowledge and understanding of spa services;
  • Handles guest questions and concerns with professionalism and courtesy;
  • Maintains a clean, safe, stocked and well organized work area;
  • Maintains spa appearance and cleanliness;
  • Assists in all areas of the spa operation as directed by management.

Job responsabilities for Spa Receptionist:

  • Responsible of arranging the spa appointments while greeting and accommodating guests in a professional manner;
  • Respond to all interactions in an efficient, courteous and professional manner to achieve maximum guest satisfaction;
  • Recommends and upsells services that fit the guests needs;
  • Other responsibilities include billing, monitor treatment availability and make reservations.

Candidate Profile

- Previous massage experience preferably in Spa environment;
- Excellent customer service skills;
- Ability to explain and skillfully conduct various treatments/services to guests;
- Highly energetic, positive and enthusiastic team player passionate about spa industry;
- Pleasant personality with excellent communication and interpersonal skills;
- Efficient, well organized, and able to handle a variety of duties simultaneously;
- Excellent command of English language.

Extra Information

Crowne Plaza Bucharest Hotel, owned by Ana Hotels, has just finalized the renovation and extension of the main ballroom. The conference and events facilities within the hotel have now up to 16 meeting spaces, totalizing 1300 sqm and can hold events up to 1500 delegates.

Ana Hotels is opening their brand new Spa & Wellness Center, Essenza-Pure Wellness by Ana Hotels in the heart of Crowne Plaza facilities.

Crowne Plaza Bucharest is part of the InterContinental Hotels Group that includes over 5000 hotels worldwide.
Ana Hotels is the largest locally owned hospitality business in Romania. It owns seven Luxury Hotels, including Athenee Palace Hilton Bucharest, Crowne Plaza Bucharest, Sport Hotel & Spa Brasov and Europa Hotel Eforie Nord.

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